Questions land here
Reach us directly
A few ways to get through
Whether you have a question about a specific lesson, need help with your account, or just want to check if meal prep for six really saves more time than for two - we read everything.
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Address Maciejkowa 46, 71-784 Szczecin, Poland
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Phone +48 506 160 180
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Email [email protected]
Write to us
Tell us what's on your mind
Doesn't matter if it's a quick question or a longer situation - drop it here. We usually respond within one business day, and we actually read what you write.
Every message gets a real reply - not a templated response with a ticket number.
Self-service vs. direct contact
Some things you can sort out yourself in under two minutes. Others genuinely need a person on the other end. Here's a quick way to figure out which is which.
Handle it yourself
Things the platform already covers
- Resetting your password - account settings, two clicks
- Downloading your meal prep schedule PDFs from the lesson page
- Switching between weekly batch cooking modules at your own pace
- Checking your progress and completed lessons in the dashboard
- Updating billing details through your profile page
3 out of 4
questions resolve without contacting us
Worth writing to us
Situations where a real reply helps
- A lesson video won't load and refreshing didn't fix it
- You were charged but your enrollment didn't activate
- You want to adapt a module to a specific dietary setup
- Group or institutional access for a school or community
- Anything that doesn't fit neatly into a category above